Privacy Policy Notice

Step By Step Financial, LLC ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we obtain from our clients. We understand the importance of confidentiality and your expectation of professional and secure service. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding the information we collect.

We collect certain nonpublic personal information ("Customer Information") to provide our financial advisory services. This information may include:

• Information you provide through applications, forms, or other communications, such as income, spending habits, investment objectives, financial goals, account statements, wills, trusts, mortgages, and tax returns.
• Identifying information such as your name, address, date of birth, age, Social Security number, and similar identifiers.
• Transactional information about your transactions with us or with other financial institutions (e.g., broker-dealers, custodians, or investment sponsors).
• Information received from consumer reporting agencies or other sources is used to fulfill service requests or provide investment recommendations.

Use of Information

We use your information solely to deliver financial services, manage accounts, communicate with you, and comply with regulatory requirements. We do not sell, rent, or share your personal information for marketing purposes.

Call, Meeting, and Correspondence Recordings

To ensure the highest quality of service, any correspondence or meeting with Step By Step Financial, LLC, whether conducted virtually, by phone, or in person, may be recorded for training, quality assurance, and documentation purposes.

• You will be notified whenever a call, meeting, or conversation is being recorded.
• You may opt out of recording at any time before or during the interaction.
• Recordings are stored securely and accessed only by authorized personnel.
• Recordings will not be shared outside the company except as required by law or regulation.

SMS/Text Messaging and Contact List Policy

By subscribing or sharing your mobile phone number with us, you consent to receive SMS or text messages from Step By Step Financial, LLC and/or to be added to our contact list for communication purposes.

• By subscribing or sharing your mobile number, you agree to receive messages related to our services, appointments, and updates. Your personal information and contact details will not be shared with third parties for marketing purposes. Message frequency may vary depending on your interactions and preferences.
• You may reply STOP at any time to opt out of future text messages or to be removed from our contact list. Reply HELP for more information or assistance.
• Message and data rates may apply based on your mobile plan. For additional support, contact us at clients@stepbystepfinancial.com or call 918-806-1030.

Information We Disclose

We do not disclose your nonpublic personal information except as permitted by law or as necessary to provide our services, including:

• To effect transactions or provide authorized services (e.g., broker-dealers, custodians, independent managers).
• To persons or entities assessing our compliance (e.g., licensing authorities, consultants).
• To our attorneys, accountants, and auditors.
• When required by law or regulation.

Any third parties receiving information are bound by confidentiality and prohibited from using your data for any other purpose.

We maintain physical, electronic, and procedural safeguards that comply with federal and state standards to protect your information. Access is limited to employees who require access to your data to provide services.

Former Clients

If you close your account(s) or become an inactive client, we will continue to adhere to our privacy policies and protect your information as described in this notice.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. If there are material changes to how we handle your information, we will provide written notice. Where applicable, you will be allowed to limit or opt out of new disclosure arrangements.